Can I track serial numbers in DAXTOP?

Yes. For goods where the individual unit matters — electronics, appliances, power tools, devices under warranty — DAXTOP supports serialized inventory: each unit's serial number is captured at receiving and follows the item through stock, transfer, sale, and return.

That gives you answers batch tracking cannot: which exact unit did this customer buy, is this return actually the unit we sold, and which serials from a supplier shipment are still on the shelf. Warranty claims and theft investigations start from the sale record instead of a paper trail.

Serials, batches, or neither

Not everything needs unit-level tracking — DAXTOP lets you choose per product: serial numbers for unit-critical goods, batch/lot tracking for perishables and regulated stock, and plain quantity tracking for everything else.

When serials earn their keep

Serial tracking has a cost — one more scan at receiving and at sale — so use it where the unit identity pays: goods with warranties (the claim needs the serial), high-theft categories (the resale trail matters), and anything customers return where "is this the unit we sold?" is a real question. For a phone shop or tool dealer, that is most of the catalog; for a grocer, none of it.

DAXTOP keeps the cost low by folding serial capture into the scans you already do: receiving asks for serials on serialized products, the sale attaches the serial to the receipt, and lookups work from either direction — customer to unit, or unit to customer.