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Get started with DAXTOP NEMT

Import members, vehicles, drivers, and standing orders, configure your payers, and run a parallel day before you cut over. Most single-fleet providers are dispatching on DAXTOP within two to three weeks.

We're Here to Help

Support specialists who have worked NEMT operations — level of service, prior authorization, broker transitions, and the Monday dialysis surge — available by chat, email, or phone around the clock.

Phone Support

Speak directly with our product specialists for immediate assistance with any technical or account-related questions.

Email Support

Send us a detailed message and receive a comprehensive response within 4 business hours from our expert team.

Live Chat

Connect instantly with a support agent through our in-app live chat for quick answers and real-time troubleshooting.

Business Hours

Our global support teams operate 24/7 across multiple time zones to ensure you always have access to help when you need it.

Frequently Asked Questions

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Ready to Get Started?

Join thousands of businesses already using DAXTOP to streamline their operations and drive growth.

What setting up DAXTOP NEMT software looks like

Standing up DAXTOP NEMT software follows the shape of your operation: import members with their mobility needs and facility addresses, load vehicles with their capability profiles, add drivers with their licenses and securement training, then bring across standing orders so recurring dialysis, infusion, and therapy trips generate from day one. Payers are configured next — rate schedules, documentation requirements, and level-of-service code mapping per contract — because billing accuracy is decided at setup, not at submission.

Data import handles members, vehicles, drivers, standing orders, and open authorizations from spreadsheets or a previous system, and the implementation guide phases the cutover so dispatch never stops: run a parallel day, compare the manifests, then move live. Training is role-specific because the software is used differently by each role — schedulers, dispatchers, drivers, and billers each get their own walkthrough rather than a single generic tour.

Most single-fleet providers are dispatching on DAXTOP within two to three weeks. Larger operations and broker transitions are phased region by region, which is how a contract change happens without a service gap. Support is part of setup rather than something that starts afterwards: NEMT specialists are reachable by chat, email, or phone from the first import through your first full billing cycle.